At OmniMogul, we’re passionate about igniting your brand’s online journey. However, we understand that sometimes circumstances change. This policy outlines our approach to refunds and cancellations to ensure open communication and transparency throughout our collaboration.

Cancellation Before Agreement:

We believe you should have complete confidence before embarking on your brand journey with us. Therefore, you can cancel your project and receive a full refund at any time before we have formally executed a signed agreement. Simply let us know through your preferred communication channel, and we’ll promptly process your refund.

Cancellation After Agreement & Before Project Start:

Once we’ve formally entered into an agreement, we begin allocating resources and planning your brand’s strategy. To account for this initial investment, we offer a 50% refund if you choose to cancel after the agreement has been signed but before any project work has commenced.

Cancellation After Project Start:

Due to the customized nature of our services and ongoing resource allocation, once the project has officially begun, refunds are not available under any circumstances other than those mentioned above. We’ll be happy to discuss your concerns and explore alternative solutions to ensure your satisfaction.

Please note:

• These refund terms apply to all our services, including website design, social media management, SEO optimization, advertising campaigns, branding initiatives, and data analysis.
• Any fees incurred for third-party services utilized during the project will be deducted from the refundable amount.
• We encourage open communication throughout the project. If you have any concerns or feel the need to make adjustments, please don’t hesitate to discuss them with your dedicated project manager. We’re here to work with you and ensure your brand’s success.

Building Partnerships With Trust:

At OmniMogul, we value your time and resources. This refund policy reflects our commitment to transparency and building collaborative partnerships. We’re confident that our expertise and dedication will ignite your brand’s online presence, but we understand that flexibility is sometimes necessary.

For any questions or further clarification regarding this policy, please don’t hesitate to contact us through email at mail@omnimogul.com. We’re always happy to discuss your specific needs and ensure a smooth journey towards your brand’s digital dominance.

– The OmniMogul Team